COMPLETE: Tuesday, 12.19.2017–Library System Maintenance

12/19/17—-4 PM —-UPDATE:

Scheduled maintenance on the library system is complete–you can once again access the library catalog and research databases.



Access to library resources, including the catalog and subscription research databases will be down Tuesday, 12/19, beginning at 2 am and lasting throughout the day so we can perform important library system updates.

Service throughout the day may be intermittent.  We will update you when the process has been completed.  Sorry for any inconvenience this may cause.

Please do not hesitate to Ask a Librarian for assistance.


Issues Accessing PrepStep Test Prep Database Resources in the Catalog

PrepStep offers practice tests in math, English, high school equivalency, computer skills, placement tests, and more.  Normally, patrons can access PrepStep directly from our Research Databases list, as well as from specific item records in our our catalog.

Currently, the links present in the library catalog are broken and we are working with our vendor to fix them.  In  the mean time, please use the direct link that is provided via the Research Databases list to access PrepStep or click here.

If you need any assistance accessing these resources or any other ones, please Ask a Librarian.

COMPLETE: Wednesday, 7/5, 3PM: Library System Down for Scheduled Maintenance

Update: The system upgrade has been completed!

Thank you for your patience and have a great day!


Access to the library’s resources, including the catalog and subscription research databases will be down for a couple of hours on Wednesday, July 5th beginning at 3PM so we can perform a needed system update.  Sorry for any inconvenience this may cause.

If you need any assistance, please Ask a Librarian!


Wednesday, 6/7, 4pm: Library Catalog Maintenance


Access to the library catalog will be down for a couple of hours beginning at 4pm on Wednesday, 06/07/2017 so we can perform system updates.  Please use this alternate link to access the library catalog:

Please Ask a Librarian for help if you need assistance.


UPDATE: Fixed! Kindle Users Experiencing Issues with eRead IL App

We are happy to report that Baker & Taylor announced that the updated version of the Axis 360 (used for eRead IL) mobile app is now available for Kindle Fires in the Amazon App store. Please update to the latest version as soon as possible, as this version of the app resolves the issues with being able to checkout, return, and renew titles. To check if the app has automatically updated, you can open your app store, tap on the menu button (the icon with three lines in the top left corner), and then tap App Updates. You should see the Axis 360 app icon with an Open button next to it. If the app did not automatically update, you can manually update it.


Hi Everyone,

We heard from eRead IL, one of our ebook services, that folks using the Axis 360 App (a Baker and Taylor product) on their Kindles are experiencing some problems:

“An app update released last week contained a bug that has been causing connectivity issues for patrons. Baker & Taylor has released a corrected version of the app to Apple, Google, and Amazon. The corrected version has been released by Apple and Google into the Apple App Store and the Google Play Store but Amazon has not yet rolled it out to the Amazon App Store. Kindle Fire users looking for the Axis 360 app in the Amazon App Store may receive a message that the Kindle Fires are no longer compatible with Axis 360. This is not correct. We do not currently have any indication from Amazon about when they will release the corrected app.”  –statement issued from eRead IL, 4/18/17

It is suspected the issue will be resolved soon.


Resolved: Intermittent Login Issues with Library User Accounts–Database Access Impacted

The login issue described below has been resolved.

If you need assistance accessing your library account and/or the library research databases, please Ask A Librarian for assistance.



Wed, 1/25/17–5pm: It appears we are experiencing intermittent login issues with library systems.  This may affect users trying to access any of our electronic research databases.

We are aware of issue and investigating it.  We will update this page to let you know when the issue has been resolved.  If you have been affected by this issue, please contact the library at

We are sorry for any inconvenience this may cause.

Resolved: Errors Accessing Databases from Off Campus

We believe the issue related to accessing the library’s electronic research databases and library user accounts has been resolved.  We are sorry for any inconvenience this may have caused.

If you are experiencing problems when logging into library resources from on or off campus, please, first, attempt to update your MVCC password by doing the following:

1).  First, register your security questions using our Password Reset Registration tool.  

2). Once registered, you can use the Password Reset link to answer your security questions and create a new password.  

You can also contact the HelpDesk to help you reset your password.  You can reach the HelpDesk at 708.608 Help (4357).

If the problem persists, please call or email the Library at 708.974-5234 or