Bb Unavailable 6/16

We wanted to confirm that Blackboard did have periods of unavailability last night (Monday, June 16^th) from approximately 9pm until after 10pm.

The problem affected the storage servers that contain documents such as those attached for download or in the digital drop box so some students may report that they could neither download or upload files to Blackboard last night.

Every effort was made to reduce the amount of impact and to restore availability as quickly as possible.

A restart of the environment may likely be planned in the next few days during a maintenance window to follow up after this incident; we will notify you prior to the restart so you and your students may plan for it.

We apologize for any interruption.